Privacy Policy
This Privacy Policy explains how Apex Insight Home Inspections (“we,” “our,” or “us”) collects, uses, and shares information when you visit or interact with our website.
Who We Are
Information We Collect
Information You Provide to Us
We collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Property address
- Information submitted through contact forms, scheduling tools, or email inquiries
This information is used to communicate with you, schedule inspections, provide services, respond to inquiries, and maintain client relationships.
Marketing & Communications
We may use your contact information to send occasional communications related to our services, including service reminders, follow-ups, educational information, promotions, or special offers.
These communications may be delivered via email, phone, text message, or other electronic means using third-party customer relationship management (CRM) and marketing platforms, such as HubSpot.
You may opt out of receiving marketing or promotional communications at any time by using the unsubscribe link included in our emails or by contacting us directly. Opting out of marketing communications does not affect service-related or transactional communications.
Comments
If comments are enabled on this website, when visitors leave comments we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string (hash) created from your email address may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/
Media
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images.
Cookies
Our website may use cookies to enhance functionality and user experience.
- If you leave a comment, you may opt in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
- Temporary cookies may be used to determine whether your browser accepts cookies. These cookies do not contain personal data and are discarded when you close your browser.
- Additional cookies may be set by embedded or third-party services used on the website.
You can disable cookies at any time through your browser settings.
Embedded Content from Other Websites
Pages on this site may include embedded content such as videos, maps, scheduling tools, or forms. Embedded content from other websites behaves in the same way as if you visited those websites directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.
Account Registration
We do not allow users to create accounts on this website. Any personal information collected is submitted voluntarily through forms, scheduling tools, or direct communication.
Who We Share Your Data With
We do not sell or rent your personal information.
Your information may be shared only when necessary with trusted third-party service providers, including:
- Website hosting and infrastructure providers
- Inspection scheduling and reporting software
- Email communication and CRM platforms (such as HubSpot)
- Automated spam detection services
These providers are permitted to use your information only as necessary to perform services on our behalf.
How Long We Retain Your Data
- Comments and their metadata may be retained indefinitely to allow follow-up moderation.
- Contact and inspection-related information is retained as necessary for business operations, record-keeping, client communication, and legal compliance.
Your Rights Over Your Data
You may request:
- A copy of the personal data we hold about you
- That we correct or delete your personal data
This does not include data we are required to retain for administrative, legal, or security purposes. To make a request, please contact us using the information below.
Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services. Information submitted through forms or scheduling tools may be processed by third-party platforms required to provide our services and communications.